Written by Erik Kubik, kube00 Wednesday, 21 March 2012 08:20
It appears the hate mail and outrage over the ending to Bioware’s legendary series has reached a fevered pitch. As more and more gamers tweet, write emails, and grumble, a few retailers have decided to lend a sympathetic ear and let gamers return their opened copies.
It appears that both EA's Origin and Amazon will let gamers return their opened copies of Mass Effect 3. As a gamer, if you truly dislike the game that much and you bought it from either of these places, the stars have aligned in your favor; your jaw should have hit the floor when you first heard this news. Something like this is unheard of in the gaming world. Once you open a game it's yours. Places like Gamestop will let you exchange an opened game for another copy but they will not let you return it. After the game has been opened the only way to get rid of it is to trade it on a site like Goozex or sell it via Craigslist or eBay. According to Bioware’s forums several people have returned their open copies of Mass Effect 3 to Amazon and to Origin for a full refund. All you have to do is contact customer service.
There is only one good thing that can come out of this: the price of Mass Effect 3 will drop fast. It won't be long before there are used copies going for $30 or less in a month or so. Amazon’s Warehouse is going to be pretty busy in a few weeks, used copies are already at $40. The question is, as a gamer should you return your opened copy of Mass Effect 3? To most, this probably feels like some sort of violation to gamer morality. Even if you disliked Mass Effect 3 you should just keep the game and be happy you supported the developer. If you feel you really must get rid of it, trade it out through Goozex.
In the end, some gamers are going to expect companies to let gamers return their opened games if they raise a big enough stink. Hopefully this doesn't become a common trend as something of this magnitude could hurt the entire gaming industry. Who knows, this debacle may usher in "project $20," where all used copes require a $20 fee to access online content.